We're here to help! If you don't see the answer to your question, just let us know and shoot us a message.
Orders can not be canceled once they are placed because the shipping process starts so quickly. However, you can exchange your item for something else within 12 days after delivery.
Email firstname.lastname@example.org we will answer your email within 1-3 business days. Please include your order number on questions about your orders.
If your order has already been packaged and is ready to be sent out we can not add anything to your order.
We have a strict no pick up policy.
If your item breaks with in 12 days of delivery, we will replace the item on us. (only applies to schrunchies)
See return and exchange policy below in the footer menu.
Email us as soon as possible. If your order has been sent out, it is out of our hands and we will wait for it's return and correct the address if it comes back to us (see shipping policy in the footer menu below). If it has not been shipped, but has been packaged and labeled you will need to re-pay for shipping.
Yes you can!
Items are restocked periodically. We try to make sure inventory is always coming in, but be paitent with us. Subscribe to our newsletter to be the first to know about restocks and new arrivals.
Wash all lounge and swimwear in a light cycle on cold. Hang or lay flat to dry. You can wash and dry scrunchies.
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